A dedicated initiative to digitize and simplify public transactions, making them more accessible through user-friendly digital channels. This section focuses on reengineering administrative processes to ensure transparency, compliance, and a citizen-centric approach.
E-Services Reform is ongoing and incremental, with priority services currently being mapped and redesigned through the OMSAR Behavioral and Innovation Lab. These efforts are centralized via DAWLATI 2026, the National E-Service Platform, which serves as the official catalog for live and upcoming digital services already available online and others in preparation.
Government Services
Non-digitized 72%
Semi-digital 11%
Highly-digital 17%