Digital Transformation

4

Payment gateways deployed at ministries

7000+ Transactions

Citizens benefiting from payment gateway

2,789

Government Services

158

Priority services for digitization

OMSAR is the central architect of Lebanon’s digital reform. We modernize public administration by redesigning government services to be citizen-centric, efficient, and digitally enabled.

Our core objectives
We lead the whole-of-government transformation by focusing on four key areas:

Service Modernization

Reengineering administrative procedures and simplifying service delivery to reduce bureaucracy.

Digital Enablers

Implementing essential frameworks including e-signatures, digital payments, and interoperability standards.

Institutional Readiness

Collaborating with ministries to assess digital maturity, redesign workflows, and resolve regulatory hurdles.

Capacity Building

Strengthening the public sector through targeted training and strategic change management.

By integrating data-driven decision-making and secure digital tools, we are building a more transparent, scalable, and sustainable government that enhances service quality for every citizen.

As the central coordinator of government-wide digital reform, OMSAR leads the development of national digital standards, platforms, and enablers that support whole-of-government transformation. The pillar focuses on reengineering administrative procedures, simplifying service delivery, and integrating digital tools, including e-services, interoperability frameworks, digital payments, e-signature, and data-driven decision-making.

It collaborates closely with ministries and public institutions to assess readiness, redesign workflows, address legal and regulatory constraints, and build institutional capacity through training and change management. Within Lebanon’s broader public-sector reform agenda, the Digital Transformation pillar plays a vital role in enhancing transparency, reducing administrative burdens, enhancing service quality, and enabling secure, scalable, and sustainable digital government solutions.